Fundraising experts

12 years. 15,000 auctions. £50 million raised and counting. Every second, every day, funds are being raised for good causes across the world using the jumblebee fundraising platform.

Fundraising - it's what we do!

From a 1500-person Gala Dinner in London to a School Fundraiser in Zambia, an online office Prize Draw in New York to the largest signed book auction in the world... wherever you are, whatever your fundraising target, we are here to help.

Playing a part in such a fantastic variety of fundraisers and partnering with so many amazing individuals, organisations and charities has helped us build up a unique collection of creative fundraising ideas. We love sharing these ideas with you to help you raise as much money as possible for the cause close to your heart.

FAQs

These are our top FAQs, if you have a questions that you can't see here, have a look at our full FAQs page or get in touch. We'd love to hear from you.

Can jumblebee run an auction at my live event?

Yes of course, we have two main options for this:

If you choose our beePro service, our fantastic team can attend your event with our Apple iPad bidding tablets connected to our dedicated auction Wi-Fi. Guests can register, view, and bid for items without having to leave their tables, and watch their bids flash up on the leaderboards.

If you would like to run your event totally online yourself (in venues with good Wi-Fi or phone signal), you can choose our beeFree service. When you include 10 or more exciting buzz items in your auction, this service is free of charge, and we will provide you with QR codes to use at your live event so that bidders can easily access the auction on their phones.

If you are interested in running a silent auction alongside a live event, please contact the team at support@jumblebee.co.uk for further details.

What is the fee for ticket shop sales?

2.5% +VAT of the total ticket sales

How much does an online auction cost?

The fee for an online auction is 5% +VAT of the total winning bids.

How are payments managed?

There are three different ways to manage payments from buyers or winning bidders:

The first option is that jumblebee collects payment for you. This means that at the conclusion of your auction, all your winners will receive an email that includes a payment link, and they can pay through our payment provider Stripe. The card fees are 2.4% + 20p per transaction, and all auction winners are given the option to donate this fee back to your cause. Funds are held in an FCA regulated client account and transferred across to your nominated bank account when all payments have been collected.

The second option would be to collect payment yourself, directly, via Bank Transfer or otherwise. The winners at the end of your auction will still receive a winner’s email, which can be edited to include the details where they can send their money and a request for a specific reference on the payment, to help you keep track so that you know which prizes can be released.

The third option is to collect via PayPal. Simply enter the email associated with the PayPal account you wish to collect the money in, and, at the conclusion of your auction, your winning bidder email will include a PayPal payment link. PayPal also has associated transaction costs, which can be found online.

How do I set up a prize draw?

To be able to hold a prize draw on jumblebee, you will need to set up a ticket shop first (see above details), then contact support@jumblebee.co.uk for guidance.

How do I set up a ticket shop?

Scroll down to “Tickets” on the jumblebee homepage and click on ‘Get started‘.

How do I start setting up an auction myself?

Simply click on the beeClassic ‘Set up now’ button on the jumblebee homepage and follow the instructions – it takes less than 5 minutes! Once you have set up your auction page you will receive a welcome email from one of our team members with a list of helpful tips to ensure the success of your auction.

If you are happy for us to promote your auction via our ‘Featured auctions’ section or on social media, make sure to set your auction to ‘Public’ and tag us in your posts!

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